A large promotional campaign we were running had stalled — our previous supplier was missing delivery dates and the quality wasn't up to spec. A contact recommended Qihao Stationery, and we had samples within a week; both the quality and the presentation matched what we asked for. After sample approval, the bulk order was delivered within the agreed 25 days. The campaign went live on schedule, with no further problems.

We've been working with Qihao Stationery for six years, and the confidence comes from what they've delivered year after year. They run a full new-product plan annually, and the shaped eraser range gets steady updates, so we're rarely left with a gap in supply or styles that have gone stale on the shelf. Response is quick and after-sales support is thorough. As a distributor, that makes the job straightforward.

We develop OEM products for European customers. Over several rounds of discussion, Qihao Stationery gave solid, and answered questions on the spot. Once the project started, they came to us with an NDA and committed to using the tooling only for our orders. The project moved forward without friction, with quality and delivery both in line with the contract. We'll work with them again on the next eraser program.